1. Introduction

Welcome to LullaBar Thai Fusion & Izakaya. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our website at lullabarlv.com, or make reservations through our systems. Please read this privacy policy carefully.

2. Information We Collect

Personal Information You Provide:

Reservation Information: Name, phone number, email address, party size, date and time preferences
Contact Information: When you contact us via phone, email, or contact forms
Feedback & Reviews: Comments, reviews, or feedback you provide about our services
Payment Information: Credit card details when making deposits for large parties (processed securely by our payment processor)
Special Requests: Dietary restrictions, allergies, or special occasion information

Information Automatically Collected:

Website Usage Data: IP address, browser type, pages visited, time spent on site
Cookies: Small files stored on your device to improve website functionality
Location Data: General location information when you visit our website
Device Information: Type of device, operating system, mobile device ID

3. How We Use Your Information

We use your personal information for the following purposes:

Reservation Management: Process and confirm your dining reservations
Customer Service: Respond to your inquiries, requests, and feedback
Operational Communications: Send confirmation emails, updates about your reservation
Safety & Allergies: Accommodate dietary restrictions and food allergies
Marketing (with consent): Send newsletters, special offers, or event announcements
Website Improvement: Analyze usage patterns to enhance user experience
Legal Compliance: Comply with applicable laws and regulations
Business Operations: Internal record keeping and business analytics

4. Information Sharing & Disclosure

We do not sell your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers:

Reservation system providers (OpenTable, Resy, etc.)
Payment processors for secure credit card transactions
Email service providers for communications
Website hosting and analytics services

Legal Requirements:

When required by law, court order, or government request
To protect our rights, property, or safety
To investigate fraud or security issues

Business Transfers:

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred to the new owner.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your website experience:

Essential Cookies: Required for website functionality and security
Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Show relevant advertisements and measure campaign effectiveness

Your Choice: You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate security measures to protect your personal information:

SSL encryption for all data transmission
Secure payment processing through PCI-compliant providers
Access controls limiting who can view personal information
Regular security updates and monitoring
Staff training on data protection practices

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for different periods based on the type of data:

Reservation Data: 2 years after your last visit for customer service and marketing
Payment Information: As required by law for tax and accounting purposes
Website Analytics: Aggregated and anonymized data may be retained indefinitely
Marketing Communications: Until you unsubscribe or request deletion
Legal Records: As required by applicable law

8. Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights:

Access: Request a copy of the personal information we have about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications
Data Portability: Request a copy of your data in a portable format

How to Exercise Your Rights:

To exercise any of these rights, please contact us:

📞 (702) 760-7888
🌐 Use the contact form on our website
📍 Visit us at 3990 Schiff Dr, Las Vegas, NV 89103

We will respond to your request within 30 days and may require verification of your identity.

9. Third-Party Services

Our website may contain links to third-party services with their own privacy policies:

Google Analytics: Website analytics service by Google Inc.
Social Media: Instagram, Facebook, and other social platforms
Payment Processors: Stripe, Square, or other payment services
Reservation Platforms: OpenTable, Resy, or similar booking services

We are not responsible for the privacy practices of these third-party services. Please review their privacy policies before using these services.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on our website
Updating the "Effective date" at the top of this policy
Sending an email notification for significant changes (if you have provided your email)

Your continued use of our services after the effective date of the revised Privacy Policy constitutes acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

LullaBar Thai Fusion & Izakaya

📍 3990 Schiff Dr, Las Vegas, NV 89103

📞 (702) 760-7888

🌐 lullabarlv.com

For privacy-related inquiries, please mention "Privacy Policy" in your communication.